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Privacy & Cookies

How VisionEngine uses necessary cookies and optional product analytics, and how you control them.

Necessary cookies

VisionEngine uses strictly necessary cookies and similar storage to sign you in, keep your account secure, remember your privacy choice, and provide features you request. These are needed for the service to work and cannot be switched off through the analytics choice.

Optional product analytics

With your explicit permission, we use PostHog (hosted in the European Union) to understand how VisionEngine is used and improve it. Optional analytics is off until you choose “Accept analytics”. It can include:

  • Pages you visit and in-app actions — e.g. creating a project, uploading images, running a baseline, reviewing predictions, training a model.
  • Device and browser information, and approximate location derived from your IP address.
  • Session recordings of how you interact with the interface, when replay is enabled.

We do not record the content of your uploaded images. All images and drawing canvases are masked out of session recordings — only the surrounding interface is captured.

If you are signed in and consent, activity is associated with your account email so browser and server events describe one account journey. Optional analytics runs only after your explicit permission. Declining analytics does not prevent you from using VisionEngine.

HubSpot and your consent choice

We use HubSpot's consent manager to show and honour the privacy choice. HubSpot browser tracking is blocked unless your effective choice permits analytics. Where the HubSpot product integration is enabled, current analytics consent is also required before we send product events and contact updates. These can include your account email, plan, credit usage and balance, trial expiry, last activity and counts of images, trained models or deployments. They describe account activity, not uploaded image content. Accepting analytics does not subscribe you to marketing email.

Your account and service records

To provide and secure your account, we keep your sign-in identity, evaluation access start and expiry, credit grants, reservations and usage, and the projects, images and labels you save. These service records are separate from optional analytics. Declining analytics does not prevent use of the service.

Previous applications

If you previously submitted the retired application form, the details you supplied were sent to HubSpot to manage and respond to that application, independently of optional analytics. Retiring the form does not itself delete previously submitted records or subscribe you to marketing. Contact us below to ask about those records or request access, correction or deletion.

Your choices

  • Accept or decline optional analytics when the consent banner is shown.
  • Change or withdraw your choice at any time using the public control below. When signed in, you can also use Settings → Privacy. If the external consent manager is unavailable, the same control keeps a first-party turn-off action available. Withdrawal stops browser analytics immediately. For a signed-in account, the action remains available while the account change is pending or failed; once its suppression receipt is confirmed, the control explicitly reports that account-level withdrawal is confirmed.
  • We honour supported browser privacy signals, including Do Not Track and Global Privacy Control, as an override that keeps optional browser tracking off. When you are signed in, either signal also creates an account withdrawal receipt even if this browser had no saved choice; account-level withdrawal is reported only after that receipt is confirmed.
  • If this notice materially changes, we ask you to choose again.

Cookie and analytics preferences

VisionEngine keeps optional analytics off until you explicitly allow it. PostHog is hosted in the EU, and uploaded image content is blocked from session replay.

Consent controls are unavailable in this environment

Optional browser analytics is off. If you previously allowed analytics while signed in, account-level server analytics may continue until a withdrawal is confirmed.

  • Necessary functionality is always available. It keeps sign-in and security working.
  • Advertising tracking is disabled. Phase 1 does not load advertising pixels.
  • Your choice applies to this browser and is synced to your account after sign-in.

Changing or withdrawing your choice stops optional browser tracking immediately. Account-level server tracking stops when the receipt is confirmed; a pending sync is shown above. See our Privacy & Cookies notice.

When you are signed in, VisionEngine keeps immutable, time-stamped account records of accepted consent decisions. Repeating an identical turn-off choice does not create a duplicate record. A different turn-off choice may require a new record; if security rate limits delay it, optional analytics stays off and the account change remains unconfirmed and retryable. Its status may show as syncing or failed until a retry succeeds.

Advertising is a separate consent category. It is currently disabled and will not be bundled with analytics consent if introduced later.

Who processes your data

Optional product-analytics data is processed on our behalf by PostHog in the European Union. HubSpot provides the consent-management interface and, only after analytics consent, its consent-managed browser tracking and enabled product integration. HubSpot also holds the previous application details described above as our CRM provider, independently of optional analytics. Essential application data is hosted by our infrastructure providers.

Contact & your rights

To exercise your data-protection rights (access, correction, deletion) or to ask about this notice, email info@digilab.ai. You can also read digiLab's full company privacy policy.

Last updated 16 September 2026 · Consent policy version 2026-07-21.